Frequently Asked Questions
All our orders ship for a flat rate of $9 anywhere in the United States
Currently we only ship within the USA
Orders are generally packed within 2-3 business days and shipped via usps or ups. You will receive a tracking number to the email you used at checkout once it has shipped
An open box is when you purchase crystals but do not want them shipped to you yet. I will hold your order until requested to ship. This gives you the opportunity to shop again without having to pay shipping multiple times
To start a new open box simply select the "new open box" option during the checkout process
To add an order to an already open box use the promo code OPENBOX at checkout (in the discount code field) Using this code takes off the shipping charge for you and signals to me that you want to continue to keep your box open.
If you are placing an order on my website to close your box use code CLOSEBOX at checkout. This will signal to me that you want your box shipped to you now. If at any point you would like your box shipped without placing an additional order just send me a message!
All other questions